ALT.com Help
Once I Join:
Back to Help index
I'm not getting my password or other emails from ALT.com! Most email providers now routinely employ anti-spam software. Unfortunately, because of the number of emails ALT.com sends out, your email provider might be classifying some ALT.com messages as spam. To make sure that you receive email from other ALT.com members, as well as announcements and updates, please select your email provider from the list below and follow the instructions provided. A note on receiving ALT.com email: Occasionally, you might receive a large amount of email from ALT.com in one day. Even if you don't want to read all the emails at once, please do not report any email from ALT.com as junk or spam. If you do that, it's likely that all your future ALT.com emails will be labeled as spam, and you won't receive them. Choose your email provider:
Hotmail 1. Do not click the "Junk" button when you are viewing any ALT.com email. Marking one ALT.com email as junk will cause all other emails from ALT.com to be automatically delivered to your Junk Email folder and deleted. 2. Check your Junk Email folder. If you find an email from ALT.com in your Junk Email folder, open the email and click the "Not Junk" button. 3. Complete the following steps to ensure that you receive all future ALT.com emails:
Yahoo! Mail 1. Do not click the "Spam" button when you are viewing any ALT.com email. Marking one ALT.com email as spam may prevent you from getting any future ALT.com emails.If you click the "Spam" button by mistake, find the ALT.com email in your Spam Folder and click the "Not Spam" button at the top of the Spam Folder." 2. Add ALT.com email addresses to your Address Book by completing the following steps:
America Online (AOL) 1. Do not click the "Report Spam" button when you are viewing any ALT.com email. Reporting one ALT.com email as spam may prevent you from getting any future ALT.com emails. 2. If you have clicked the "Report Spam" button by mistake, find the ALT.com email in your Spam Folder and click the "This is Not Spam" button at the top of the Spam Folder. 3. To ensure that you receive all future ALT.com emails, add ALT.com email addresses to your AOL Email Address Book by completing the following steps:
4. You can also set up your Spam filter using the following steps:
Gmail 1. In the "Quick Contacts" section on the left side, click "Add Contact." In the resulting text box, type each of the following email addresses and click the "Save" button after each entry.
Microsoft Network (MSN) 1. Choose the "Junk E-mail" link at the bottom left of your inbox. 2. Select the third Guard Settings link: "Safe List." 3. Enter the following email addresses in the "Email" field of the pop-up window:
Microsoft Outlook 1. From the Tools menu, select "Options." 2. At the "Preferences" tab, under E-mail, click "Junk E-mail." 3. Click the "Safe Senders" or "Safe Recipients" tab. 4. Click "Add." 5. Type the following email addresses in the address box:
Other ISPs and/or e-mail programs (e.g.Thunderbird) 1. Add the following addresses to any address books or safe lists for your email service provider:
Search the Help Pages
×
×
|